Legal
Terms of Service
Last updated September 2026. These terms govern your purchase and use of the Jojo device and companion service. By using Jojo, you agree to these terms.
Acceptance of Terms
By purchasing, activating, or using a Jojo device or account, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use Jojo.
Not a Medical Device
Jojo is a wellness and lifestyle product intended to support proactive cognitive health. It is not a medical device and does not diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare provider for medical advice.
Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@jojo.health if you suspect unauthorized use.
Acceptable Use
You agree not to reverse engineer, resell, or misuse the Jojo device or service, and not to use Jojo in any way that violates applicable law or infringes the rights of others.
Subscription and Payment
Certain Jojo features require an active subscription. Subscriptions renew automatically until cancelled. You can manage or cancel your subscription at any time from your account settings.
Intellectual Property
Jojo, its software, hardware design, and all related trademarks are the property of Jojo Health, Inc. Nothing in these terms grants you any right to use our branding without written permission.
Limitation of Liability
To the fullest extent permitted by law, Jojo Health is not liable for indirect, incidental, or consequential damages arising from your use of the device or service.
Termination
We may suspend or terminate your access to the service if you violate these terms. You may stop using Jojo and close your account at any time.
Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict of law provisions.
Changes to These Terms
We may update these terms from time to time. Continued use of Jojo after changes take effect constitutes acceptance of the revised terms.
Contact Us
Questions about these terms can be directed to support@jojo.health or 408-320-7707.